How do I claim?

Initially, your solicitor will intimate your claim to the party at fault. They will usually pass it on to their indemnity insurers, who will either deal with the claim themselves or nominate solicitors to deal with it on their behalf.

There are two aspects to a personal injury claim: liability (who is at fault?) and quantum (how much is the injured party due?). If both of these aspects cannot be agreed, a court action will have to be raised.